Value Plus Pro Auto Parts Policies - Shipping, Returns, and More!
WE ARE COMMITTED TO PROVIDING THE BEST CUSTOMER SATISFACTION!
- FREE DELIVERY FOR ORDERS OVER $50.00
- Orders placed by 3pm Monday-Friday and 12pm Saturday will be delivered the same day
- Orders placed after those cut-off times will be delivered the following business day
- Once submitted, orders will be available for in store pick up within 1 hour during regular business hours, or we can deliver to your house!
- Delivery schedules are subject to change during holidays or inclement weather
- Any purchase under $50.00 is subject to a $9.99 delivery fee
- For questions or concerns about our delivery, call us at (734) 266-6666
NEW RETURN POLICY
- Returns/exchanges must be done in-store only. delivery drivers will not accept returns, exchanges or give refunds.
- Qualifying products can be returned to value plus within 30 days of purchase.
- Qualifying products include:
- new, unopened, and uninstalled products in the original condition and packaging.
- with original purchase receipt.
- Returns without original receipt will be issued an in-store credit.
- Returns between 30 to 59 days are subject to a 10% re-stocking fee.
- Returns between 60 to 90 days are subject to a 20% re-stocking fee.
- Returns over 90 days require management approval and are issued an in-store credit.
- Refunds will be issued in the form of the original payment method.
- As for special order returns, shipping charges are non-refundable.
- No returns will be accepted on installed electrical parts, or open chemicals/fluids.
CORE RETURNS
- All cores must be returned in their original box, in rebuildable condition and with required parts such as caliper brackets or as originally sold.
- Refunds will be issued in the form of the original payment method.
WARRANTY RETURNS
- We follow the manufacturers published warranty policy on all warranties.
- Warranty exclude damage caused by misuse, abuse, other faulty parts, and improper installation.
- Limited lifetime warranties are guaranteed to be free from manufacturers defects, i.e brake pads that are worn naturally or have uneven wear due to caliper failure are not covered.
